Asset Management Organization for a public transportation company

The challenge

The organization faced the challenge of organizing the management of equipment and infrastructure in a more professional and future-proof manner. Maintenance was largely carried out reactively and responsibilities around assets were fragmented across different departments. This led to higher costs, unpredictability in availability and insufficient control of risks.

Our approach

Flowant guided the client in fully establishing and implementing an asset management organization. The approach consisted of several steps:

• Diagnosis & design: through analyses and interviews, we mapped the current situation and bottlenecks. Together with stakeholders, we designed the new organizational model, including processes, roles and responsibilities.

• Involving people: in interactive workshops we worked with employees and management to create support. We used practical cases to make the importance of asset management tangible and to make joint choices about maintenance strategies.

• Process design: we set up the core processes, including asset strategy, maintenance planning, fault handling and lifecycle management. This included explicit attention to the collaboration between engineering, operations and planning.

• Implementation of preventive maintenance: maintenance schedules for both equipment and infrastructure were drawn up and implemented in systems. This made it possible to carry out maintenance in a predictable and schedulable manner.

• Training & securing: we guided teams in applying the new ways of working and ensured that knowledge and responsibilities were permanently embedded in the organization.